Privacy Policy

NubiWork Surf City ("we", "us", or "our") operates the website nubiwork.net and provides coworking space services in Surf City, El Salvador. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, and phone number provided when you make a booking, submit an inquiry, or subscribe to our newsletter.
• Booking Details: Dates, times, and type of service booked.
• Usage Data: Anonymous analytics data such as pages visited, time spent on site, and referring URLs, collected via GoatCounter (a privacy-friendly analytics tool).
• Communications: Any messages or content you provide when contacting us via email, WhatsApp, or our website forms.

2. How We Use Your Information

We use the information we collect to:

• Process and confirm your bookings and inquiries.
• Send booking confirmations via email and WhatsApp.
• Respond to your requests and provide customer support.
• Send occasional updates about our services, events, and promotions (only if you subscribe to our newsletter).
• Improve our website and services based on anonymous usage patterns.

3. Third-Party Services

We use the following third-party services to operate our website and process your data:

• Amazon Web Services (AWS): Hosting, data storage, and email delivery (Amazon SES).
• Meta WhatsApp Business API: Sending booking confirmations via WhatsApp.
• GoatCounter: Privacy-friendly website analytics (no cookies, no personal data tracking).
• Tally: Newsletter signup form processing.

These providers have their own privacy policies governing how they handle your data. We do not sell, rent, or trade your personal information to third parties.

4. Data Storage and Security

Your data is stored securely using AWS infrastructure in the United States. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Data Retention

We retain your booking data for as long as necessary to fulfill the purposes outlined in this policy and to comply with our legal obligations. You may request deletion of your personal data at any time by contacting us.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data.
• Withdraw consent for marketing communications at any time.
• Request a copy of your data in a portable format.

To exercise any of these rights, please contact us at coworking@nubicode.com.

7. Cookies

Our website does not use cookies for tracking or advertising purposes. We use GoatCounter for analytics, which does not set any cookies or collect personal information.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: coworking@nubicode.com
• Phone / WhatsApp: +503 7643 1425
• Location: km 50, Carretera Litoral, Surf City, La Libertad, El Salvador